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Challenging assumptions while delivering remote Internet service
March 6, 2018

Challenging assumptions while delivering remote Internet service

Esra Ozkan reflects on research and design lessons with Project Loon in Peru

Written by the Team at X

Whether you’re developing Internet balloons or solving other technology challenges, some of the most basic but essential questions require careful listening: What do people do today? How do they do it? Why do they do what they do?

In this short video, Esra Ozkan from our research team discusses what we can learn from her team’s efforts to better deliver Internet service to remote parts of the world.

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