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2019-05-23T19:11:21-04:00 X, The Moonshot Factory
Head of Real Estate and Workplace Services

Real Estate & Workplace Services

Mountain View, CA (HQ)

Team:

X is Alphabet’s moonshot factory where uncomfortably ambitious, world-changing ideas are developed and taken out into the world. X projects have the potential to transform the lives of billions of people and make the world a radically better place. For X to be successful, we have to repeatedly turn breakthrough technology ideas into products that solve large problems in the world, and create meaningful businesses for Alphabet.

Role:

As X Head of Real Estate and Workplace Services (REWS), you will provide great customer service to the business.  You will manage a team responsible for diverse set of occupancy and user services in both a lab and office environment, including Space Planning, Construction, Facilities Management, Office Management, Security and EH&S, Transportation, Food Programs, and Employee Perks. These services will be delivered through a combination of direct procurement and partnership with X leadership and Google’s Real Estate & Workplace Services organization.

The position requires exceptional communication and strategic thinking skills in addition to financial acumen and expertise in project management, construction management, service contract management, physical security, people management, organizational development, and space planning experience.   You must build trust in difficult situations, provide insight for making decisions where trade-offs are required, and proactively work to keep information circulating so that REWS can intelligently support X’s evolving business needs. Your critical thinking skills allow you to extract actionable insights from your interactions with leadership and Xers and implement solutions that support day-to-day operational excellence in flexible facilities services. Your comprehensive communication strategy will ensure collaboration across the organization and achieve outcomes that exceed our clients expectations. You are motivated by autonomy and ownership, but you can easily work as a part of a high functioning leadership team.  You share best practices, find efficiencies and support the implementation of innovative programs. You will have the opportunity to build and maintain world-changing space for the teams who are building world-changing products!

 Responsibilities:

  • Develop and own near term goals and long term strategy for REWS across Space Planning, Construction, Facilities Management, Office Management, Security, EH&S, Transportation, Food Programs, and Employee Perks.
  • Thrive amidst ambiguity and be comfortable navigating among shifting priorities; reprioritize and adapt to the business's changing needs; take intelligent risks and develop creative solutions.
  • Deliver high quality executive & team communications: develop narratives, partner across cross functional teams on content, and own delivery of messaging across X and up to senior executives.
  • Be a trusted advisor and strategic thought partner to leaders, internal partners (finance, legal, partnerships, Google REWS, etc.) and vendors.  Build strong relationships and influence business leaders (and their delegates) through timely, relevant, thorough and tailored facilities communication that demonstrate an ability to balance the short term and long term needs of the business.
  • Work cross-functionally with internal support partners to ensure cohesive delivery of services. Lead and support the development and deployment of standards, measurement criteria, solutions, and performance metrics for building management and facilities developments, including the delivery of technical services, project management and financial control.
  • Unify and provide strategic direction/leadership to REWS team; Drive operational rigor including measuring progress against goals, and facilitating and leading regular performance management reviews.
  • Contribute meaningfully to overall strategy and operations of the G&A leadership as the REFs lead. Build consensus across stakeholders from cross-functional teams and influence decision making with senior-level audiences to achieve business objectives.
  • Oversee facilities team (insourced and outsourced) who oversee building operations (repairs and maintenance, HVAC, porterage, janitorial, etc); possess the appropriate technical skills and capabilities to manage such teams; and manage the daily operations of the site (space set-ups, occupancy planning and moves, security, EH&S programs, reception and mail services, etc).
  • Lead property portfolio strategy and tactics for X balance growth ahead of need whilst avoiding waste through poor utilisation; define development strategy at new locations; make trade-offs as we allocate space to individual projects; work with finance on financial management (e.g. capex); partner with Google Real Estate team on transactions.
  • Take ownership for construction projects ensuring sensible scope, schedule, quality, cost; provisioning of all consultants, vendors and suppliers; manage financial elements of construction projects, partnering with peers in finance.
  • Create and implement services that impact and add value to the organization as a whole. Skillfully use the workspace and amenities (e.g. food, fitness) to add to the “top line” of the business by attracting and retaining talent, while maintaining efficient spend on the “bottom line” capex and opex costs.

Minimum Qualifications:

  • BA/BS degree (Master’s degree desirable).
  • 20 years of experience with an emphasis on client relationship management, strategic space delivery, facilities, hospitality, corporate services, property and construction management, or equivalent office management experience in both lab and office environments.
  • Experience in managing and scaling teams (both full-time employees and potential vendors, temps and contractors across multiple geographies).

Preferred Qualifications:

  • Ability to think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table; to work in a collaborative environment including partnering with other business units to meet shared goals and standards; to remain flexible in a constantly changing work environment.
  • Advanced experience developing and managing budgets (including capital budget justification) with strong financial acumen, contract management, and purchasing skills.
  • Act with integrity in all business transactions.
  • Highly organized and detail-oriented with strong client relationship and project management skills.
  • Demonstrated ability to handle multiple requests, while displaying excellent communication skills, both written and verbal, while working in a fast paced office environment.
  • Strong people communication and leadership skills, with proven ability to influence at all levels.

About X, the moonshot factory

X creates radical new technologies to solve some of the world’s biggest problems. We develop uncomfortably ambitious, potentially world-changing new ideas such as self-driving cars, balloon-powered Internet and smart contact lenses. We’re a team of makers, entrepreneurs, engineers, designers and scientists with deep technical expertise who love the challenge of the seemingly impossible. X was formerly known as Google[x] and is part of Alphabet.

 

At X, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please contact us at: x-accommodation-request@x.team.


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